Free Shipping on orders over 50$

Customer Service

Shipping & Delivery
We charge a flat fee for each shipment, plus additional, smaller fees for each item. The total shipping charge will be displayed on the last page of the order form, before you submit your order.

Shipping and handling charges are based on the delivery option you choose and the weight, size and dimensions of your items.

Our estimated delivery date for your order is based how quickly we can obtain and ship your items, your shipping address, and the shipping speed and options you choose.

Shipping to Alaska, Hawaii, or APO, FPO, or DPO Addresses
Standard Shipping Deliveries may take longer--up to 15 days for APO, FPO, or DPO addresses.

Shipping to a P.O. box
Some items too big to ship to a P.O. box must be shipped to a street address.

International Orders
We gladly accept orders from all around the globe. Available product lines, shipping rates and fees may vary depending on the delivery address for your order.If you have a tracking or delivery confirmation number, you can track your package in Your Account. The shipping method and carrier for your package will be listed in Your Account and in your shipment confirmation e-mail.

Privacy & Security
This site is owned and operated by Dr. Max Powers LLC. Your privacy on the Internet is of the utmost importance to us. We want to make your experience online satisfying and safe.
Dr. Max Powers gathers two types of information about users:

Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters, to participate in our message boards or forums, to email a friend, and from participation in polls and surveys: Information through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers' needs and to help our advertisers and sponsors better understand the demographics of our audience.

1. Electronic newsletters policy (Dispatches)

We will offer a free electronic newsletter to users. Dr. Max Powers gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page. Users can also subscribe to the newsletters at the time of registration.

2. Message boards/forums policy

Users of the site's Message Boards and Forums must register separately for these services (both are free of charge) in order to post messages, although they needn't register to visit the site. During registration the user is required to supply a username, password, and email address.

3. "E-mail this to a friend" policy

Our site users can choose to electronically forward a link, page, or documents to someone else by clicking "e-mail this to a friend". The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.

4. Polling

We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. Dr. Max Powers may use a system to "tag" users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.

5. Surveys

Dr. Max Powers may occasionally conduct user surveys to better target our content to our audience. We sometimes share the aggregated demographic information in these surveys with our sponsors, advertisers and partners. We never share any of this information about specific individuals with any third party.

Usage tracking

Dr. Max Powers tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Dr. Max Powers does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

Cookies

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Dr. Max Powers uses cookies to track user traffic patterns (as described above). Our advertising system delivers a one-time cookie to better track ad impressions and click rates.

You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in message boards, forums, polling and surveys.

Sharing of Information
Dr. Max Powers uses the above-described information to tailor our content to suit your needs and help our advertisers better understand our audience's demographics. This is essential to keeping our service free. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

Security
Dr. Max Powers operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

Opt-Out Policy
We give users options wherever necessary and practical. Such choices include:

Your Consent
By using this site, you consent to the collection and use of this information by Dr. Max Powers. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it..

Returns & Replacements
New and unused (with induction seal) products may be returned within 15 days to the Dr. Max Powers warehouse [address below] with your order number and the reason for return. Please note that we are unable to accept used products.

We accept returns on items purchased by phone or through our web store. We cannot accept returns for purchases from other locations or retail stores.

We will gladly replace any damaged or defective item immediately. If you receive an incorrect product, we will send out the correct product and arrange for the return of the incorrect product. Please email customer service in the event you receive damaged or incorrect products.

To make an exchange, please contact us and we can arrange for the new product to be shipped. We will credit you for the cost of the original product upon receipt.

All products can be returned to the following address:
Dr. Max Powers LLC
Returns
1648 201 Street
Bayside, NY 11360.

Modifying an Order
Most orders you place on drmaxpowers.com enter the shipping process very quickly so we can get your items to you as soon as possible. Orders already in the shipping process cannot be modified. If you need to adjust an order that was recently placed, but not shipped, please contact customer service through the contact link at the top of the page as soon as possible.
Payment, Pricing & Promotions
Many great promotional offers are available at drmaxpowers.com. When taking advantage of one, be sure to read the entire list of restrictions associated with that promotion. If your order does not seem to reflect all the benefits mentioned in the promotion, you may want to review the specific promotion's restrictions.